SPEAK TO PEOPLE – there is nothing so nice as a cheerful word of greeting. 

SMILE AT PEOPLE – it takes 72 muscles to frown, only 14 to smile.  

CALL PEOPLE BY NAME – the sweetest music to anyone’s ears is the sound of their own name. 

BE FRIENDLY AND HELPFUL – if you would have friends, be a friend. 

BE CORDIAL – speak and act as if everything you do is a genuine pleasure. 

BE GENUINELY INTERESTED IN PEOPLE – you can like most everybody if you try. 

BE GENEROUS WITH PRAISE – cautious with criticism. 

BE CONSIDERATE – with the feelings of others. There are usually three sides to a controversy; yours, the other fellow’s and the right side. 

BE ALERT TO GIVE SERVICE – what counts most in life is what we do for others. 

ADD TO THIS A GOOD SENSE OF HUMOR – a big dose of patience and a dash of humility, and you will be rewarded many-fold.